The first step in the process of defining Blue’s personality was a research and analysis exercise, which took into account market standards and best practices in creating a personality. Virtual voice assistants are increasingly more human, but with something in common: their sex. If a few years ago it was strange for us to talk to robots, it is now commonplace to ask Siri what the most popular pop song is, to get help from Alexa on making a cheesecake, or asking Cortana the fastest way to get from point A to point B. Virtual assistants are increasingly present and integrated in our daily lives. consulting firm Gartner predicted that by 2020 the average citizen would have more conversations with bots than with his or her spouse or partner. When Blue demonstrates empathy, friendliness, and enthusiasm in its interaction with people, it is thanks to the design team who factored every level of detail into the creation process. And it is critical to nurture this personality because it directly influences the way the virtual assistant interacts with customers.
![harmony assistant temperament harmony assistant temperament](https://www.4keyboard.com/5994-large_default/myriad-software-harmony-assistant-keyboard-sticker.jpg)
![harmony assistant temperament harmony assistant temperament](http://willxaser.weebly.com/uploads/1/3/3/7/133719773/149551883_orig.jpg)
![harmony assistant temperament harmony assistant temperament](http://www.harmonyinternational.ca/images/37193769a.jpg)
#Harmony assistant temperament movie
Details that ‘a priori’ may seem irrelevant - like the fact that for Blue, age is nothing more than a number that ‘Dark Blue Almost Black’ is one of its favorite movie titles and that it likes to listen to George Gershwin’s ‘Rhapsody in Blue’ - are nevertheless important and must be worked through because they help create the consistent whole of its personality. Talking to “bots” has become commonplace in today’s world, though we rarely pause to think about the reasons behind their answers. How old is Blue? What is its favorite movie? What music does it listen to? If these questions have an answer, it is because the BBVA team did an exceptional job at defining to the barest detail the personality of its new virtual assistant, Blue.